As I mentioned in a blog article a few months back, INE installed 7961 phones in all of our Voice Racks used for customer rental, and simultaneously struck up an exclusive deal with the company called VoIP Integration so that our students could buy their fantastic Remote Phone Control Software at quite a significant discount. More students than I ever imagined would, have contacted me and received the INE Student Edition of this software for use during their studying sessions. In fact, many that already have phones of their own, bought the software just so that they could travel and stil practice labs – while on the road – with their phones and without having to pack up and take their phones with them.
This is the very tool we use during all of the live online and recorded CCIE Voice Deep Dive’s to show you exactly what is happening in real-time on the actual phones (which happen to be in front of me so that you can hear what is going on as well) for any given task we are all working through configuring or testing & troubleshooting.
Well, now VoIP Integration has updated their Remote Phone software to version 2.1 and brought quite a significant update in features. Standing out clearly in front of all of them – even in front of the great performance improvements – is support for IP Phones registered to Cisco Unified Communications Manager Express and IOS CME as SRST!
I have provided the basic configuration here that you would need to support them in CME. Important NOTE: Don’t forget the “type” command on your ephone. Without it, CME doesn’t actually build the CNF files for that phone, and while they will register using the Default.cnf.xml file, that file doesn’t contain the necessary Authentication URL.
! ip http server no ip http secure-server ip http path flash:gui ! ixi transport http response size 4 no shutdown request outstanding 1 ! ixi application cme no shutdown ! telephony-service max-ephones 1 max-dn 1 ip source-address 18.104.22.168 port 2000 url authentication http://22.214.171.124/CCMCIP/authenticate.asp admin cciecisco log password cciecisco create cnf-files ! ! ephone-dn 1 dual-line number 3001 ! ! ephone 1 mac-address 001B.5452.D7BD type 7961 button 1:1 !
Also, If you would care to purchase a copy of INE’s Student Edition of the VoIP Integration Remote Control software, please ping me at msnow at ine dot com.
About Mark Snow, CCIE #14073:
Mark Snow has been actively working with data and traditional telephony as a Network Consulting Engineer since 1995, and has been working with Cisco Call Manager and voice-over technology since 1998. Mark has been actively teaching and developing content for the CCIE Voice track since 2005, and the Security track since 2007. Mark's story with both data and voice technology started out quite young, as he began learning around the age of five from his father who was a patented inventor and a research scientist at AT&T Bell Laboratories. Mark started out on Unix System V and basic analog telephony, and went on from there to large data networking projects with technologies such as Banyan Vines, IPX and of course IP, and large phone systems such as Nortel 61c, Tadiran Coral, Avaya Definity and of course Cisco Unified Communications Manager in both enterprise and 911 PSAP environments across the US and internationally. Mark is also an accomplished pilot and punched his ticket in 2001. When Mark isn't learning, labing, consulting or teaching, he can be found either piloting or possibly jumping out of a perfectly good airplane, hanging off a rock somewhere or else skiing out west. He also might just be enjoying a quiet day at the beach with his wife and two wonderful young kids, Ryleigh and Judah.
26 Responses to “Unified CME IP Phone Remote Control”
Leave a Reply