If you recall from a past article I wrote about “Which Phone Should I Use?” – A Comparison of Models, you may remember from the graphic that support for remotely controlling SIP & SCCP IP phones in CME or SRST was coming approximately around Feb 14. Well, I now have a new graphic to replace that old one (after the jump):
That’s right, the very talented and kind folks at Variphy, have just updated their Variphy Insight Remote Phone Control software to include support for SIP and SCCP phones connected to both CME and SRST (either traditional SRST or CME-as-SRST). So now there are literally no phones in our racks that cannot be controlled via our web-based remote phone control client!
Also, I am including just below, the small bit of additional configuration needed to make the Variphy Insight software work with CME for both SIP & SCCP phones. Please note that there is no additional configuration needed to make Variphy Insight work in controlling phones that have fallen back into traditional SRST or CME-as-SRST, due to the fact that they keep their Authentication URL string during fallback, and continue to authenticate via the CUCM (I speak to how exactly this works with INE’s racks in the instructional video). Please also note from the below that there is no need for any “ixi” configuration, and I only threw it in below (in shutdown state), to reinforce that principal. In fact, this is what makes it possible to control SIP phones in SRST and CME, since the IXI subsystem currently only supports control over the SCCP CME server and its endpoints.
! voice register global url authentication http://18.104.22.168/CCMCIP/authenticate.asp ! ! username variphy privilege 15 password cisco ip http server ip http authentication local ip http path flash:gui ! ! ixi transport http shutdown ! ixi application cme shutdown ! ! telephony-service url authentication http://22.214.171.124/CCMCIP/authenticate.asp variphy cisco !
We are in the process of updating all the voice racks in our data center to include this latest version of the client, so be patient as it may take a couple of days to get every rack updated with the new software.
Also stay tuned for some exciting news coming up in the very near future regarding the ability to use all of our Voice rack functionality with NO VPN connection!
About Mark Snow, CCIE #14073:
Mark Snow has been actively working with data and traditional telephony as a Network Consulting Engineer since 1995, and has been working with Cisco Call Manager and voice-over technology since 1998. Mark has been actively teaching and developing content for the CCIE Voice track since 2005, and the Security track since 2007. Mark's story with both data and voice technology started out quite young, as he began learning around the age of five from his father who was a patented inventor and a research scientist at AT&T Bell Laboratories. Mark started out on Unix System V and basic analog telephony, and went on from there to large data networking projects with technologies such as Banyan Vines, IPX and of course IP, and large phone systems such as Nortel 61c, Tadiran Coral, Avaya Definity and of course Cisco Unified Communications Manager in both enterprise and 911 PSAP environments across the US and internationally. Mark is also an accomplished pilot and punched his ticket in 2001. When Mark isn't learning, labing, consulting or teaching, he can be found either piloting or possibly jumping out of a perfectly good airplane, hanging off a rock somewhere or else skiing out west. He also might just be enjoying a quiet day at the beach with his wife and two wonderful young kids, Ryleigh and Judah.
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