As continuing pioneers of so many firsts in the CCIE training space, we have noted before on this blog how we have been offering you for over 6 months now, the first and only 100% web-based remote control client that controls not only CUCM SIP & SCCP phones, but also that controls SRST & CME SIP & SCCP phones. And we give it to you at no additional cost to your rental – it’s built-in to every rack for free (no need to install a messy Windows-only software client). And now, we are very excited to offer you another first – the ability to access and control everything in our Voice Racks, with no need for any VPN client.

Simply use one of the following HTTP links below to access your Voice Rack (you must have a valid session during the time you try to authenticate):

Please take a moment to watch this instructional video on how to use this VPN-Less connection to access and control your Voice Rack and IP phones.

So to summarize:

  • No messing around with silly macros which don’t apply in the CCIE Lab
  • Actual support for SRST (not only CME)
  • Who needs VPN?
  • A software client? Our lips shudder to even think it. No, we live in the real, web-based world
  • 7960′s in our 3 Sites? What’s the point?? They aren’t usable when studying for the CCIE Lab – they’re vastly different in every realm of configuration, which will only distract you from studying for the real exam – so why would we even consider including them? We don’t, save for a PSTN phone, which just like in the real lab, you don’t configure.

And to top it all off, our Voice Racks cost 1/4 of any others.

We look forward to continuing to being the first to bring you the best and brightest innovations that get you one step closer to both of our goals: You Passing Your CCIE Lab Exam.

About Mark Snow, CCIE #14073:

Mark Snow has been actively working with data and traditional telephony as a Network Consulting Engineer since 1995, and has been working with Cisco Call Manager and voice-over technology since 1998. Mark has been actively teaching and developing content for the CCIE Voice track since 2005, and the Security track since 2007. Mark's story with both data and voice technology started out quite young, as he began learning around the age of five from his father who was a patented inventor and a research scientist at AT&T Bell Laboratories. Mark started out on Unix System V and basic analog telephony, and went on from there to large data networking projects with technologies such as Banyan Vines, IPX and of course IP, and large phone systems such as Nortel 61c, Tadiran Coral, Avaya Definity and of course Cisco Unified Communications Manager in both enterprise and 911 PSAP environments across the US and internationally. Mark is also an accomplished pilot and punched his ticket in 2001. When Mark isn't learning, labing, consulting or teaching, he can be found either piloting or possibly jumping out of a perfectly good airplane, hanging off a rock somewhere or else skiing out west. He also might just be enjoying a quiet day at the beach with his wife and two wonderful young kids, Ryleigh and Judah.

Find all posts by Mark Snow, CCIE #14073 | Visit Website

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17 Responses to “VPN-Less Voice Rack Rental Access from INE”

  1. Lasse Wedø says:

    Great work!
    I have session or two coming up real soon, and can’t wait to test it.

    • @Lasse,

      Thanks. I in fact have been using this VPN-Less method (strictly) for two weeks now as a testing/proving grounds, for all of my development when I happen to be away from my office building for any reason, and it has been performing absolutely swimmingly!

      BTW, even if you have your own hardware phones at your own place of study, but don’t happen to be at that location where the phones are permanently/semi-permanently situated, you can still control even your own phones with our Variphy Insight software as well.

  2. Carlos Figueroa says:

    It is great Mark!

    When I rent the voice-racks, I will connect to all the stuff I need to practice with the INE-VOICE workbooks?


  3. Monty says:


    Great news.

    Do you plan into doing more Deep Dives for the UNITY, UCCX, and Presence? If yes can you please tell me when?


  4. Ahmed says:

    Hey, thanks, that is a great additional improvement. Mark try to consolidate the lab rental timings, it will be nice if we could have a session at 7:00PM UAE time (7:00AM your time).
    Awaiting for more deep dives.


  5. zeus says:

    Hi Mark,

    This will motivate me to start preparing for the lab :-) Do you know when Voice CoD will be available with you as Instructor. Scott Finke is not working for me :-)

  6. Monty says:


    You are the best man. I’ve been waiting for so long for these DD videos.

    I have to admin, to be true CCIE Voice, you have to have these DD videos, and they are a MUST.

    Thanks mark, and i would love to contact you so i can give you my notes, future topics to be added, etc…

    Thanks again.

    • Hi Monty,

      Thanks very much for the kind words. Also, if you wouldn’t mind, please post any questions, notes, future topics, etc, such as the ones you are mentioning, on our INE Online Community in either the CCIE Voice Technical or CCIE Voice General forums. Since these have email alert and response (you can respond to an email from the forum, and the email will end up back in the forum in the same thread), it functions like both that of a forum and a mailing list, all in one. Many times you may get a response faster by posting your question to IEOC because your other peers and colleagues are studying just as hard as you, and posting answers there, as well as me answering them.

  7. Mark Watson says:

    When the Unity, Presence, and UCCX deep dives are done, will they be included in the all access thing I just bought?

  8. zeus says:


    Thanks for your response. I have bought the Voice CoD but not DeepDives. Are you going to rerecord Voice CoD?

  9. [...] do have CCIE voice rack rental tokens for INE and Graded Labs and I use their VPN-less rack access method (has the least hardware requirements). I also deeply appreciate their efforts towards seeing that [...]


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