We recognize that there is new content in the new CCIE Collaboration blueprint. We also recognize that a change to the name of CCIE Voice is long overdue. Furthermore, we recognize that there is about an 80% overlap in content, and only about 20% worth of new material. To this end, we will not be requiring our CCIE Voice v3 customers to re-purchase any CCIE Voice track materials when follow Cisco in rebranding it to CCIE Collaboration.
What this means is that if you have purchased any CCIE Voice v3 product such as a workbook or video course download, you will get all of the upgrades to that product, even when we rebrand the title of our products to CCIE Collaboration to stay in keeping with Cisco’s new title. This goes for bootcamps as well, if you paid for and sat one our CCIE Voice v3 bootcamps, you are welcome to come back and re-sit for one of our CCIE Collaboration bootcamps just the same – in keeping with our Bootcamp Reseat Policy.
About Mark Snow, CCIE #14073:
Mark Snow has been actively working with data and traditional telephony as a Network Consulting Engineer since 1995, and has been working with Cisco Call Manager and voice-over technology since 1998. Mark has been actively teaching and developing content for the CCIE Voice track since 2005, and the Security track since 2007. Mark's story with both data and voice technology started out quite young, as he began learning around the age of five from his father who was a patented inventor and a research scientist at AT&T Bell Laboratories. Mark started out on Unix System V and basic analog telephony, and went on from there to large data networking projects with technologies such as Banyan Vines, IPX and of course IP, and large phone systems such as Nortel 61c, Tadiran Coral, Avaya Definity and of course Cisco Unified Communications Manager in both enterprise and 911 PSAP environments across the US and internationally. Mark is also an accomplished pilot and punched his ticket in 2001. When Mark isn't learning, labing, consulting or teaching, he can be found either piloting or possibly jumping out of a perfectly good airplane, hanging off a rock somewhere or else skiing out west. He also might just be enjoying a quiet day at the beach with his wife and two wonderful young kids, Ryleigh and Judah.
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