Posts Tagged ‘How to Pass the CCIE Voice Lab Exam’
If you recall from a past article I wrote about “Which Phone Should I Use?” – A Comparison of Models, you may remember from the graphic that support for remotely controlling SIP & SCCP IP phones in CME or SRST was coming approximately around Feb 14. Well, I now have a new graphic to replace that old one (after the jump):
Mark, I’d just like to say thanks again for the course. It was invaluable and played a huge part in my passing. I passed on my third go, last month just after the course. Without the tips and advice you provided in the bootcamp, I have no doubt I’d still be trying.
- Kevin Lloyd, CCIE Voice #27994
These two new labs both contain video-based solutions, which walk you — task-by-task — through every step of the necessary configuration, along with plenty of live troubleshooting, just as we should expect when sitting for the actual CCIE Voice Lab exam.
For the first two labs alone, we have recorded over forty hours of video-based solutions.
We are in the process completely of re-writing every lab in the Voice Volume II Workbook, and will be releasing them and posting announcements here about each new lab as they are completed. We will also be releasing new CCIE Voice Deep Dives here shortly. So stay tuned for much, much more from INE’s Voice program.
In our series on CCIE Voice Troubleshooting and issues you may encounter during your lab exam, we last looked at problems with European MGCP GWs and Mobile Connect, and today we would like to continue that series by exploring the issues that you might run into in a number of situations related to logins to the Cisco Unified Contact Center Express product.
Perhaps one day you go to login to the UCCX Administration page, and you find that the user that either you, or someone else setup -initially in CUCM and told UCCX to use as it’s administrative login- no longer works properly. You try and reset the password in CUCM (or possibly in Active Directory), and then try to login to the UCCX Administration page again, but alas, still no luck to be had. This issue could present itself in a number of situations, perhaps in self-study, during the actual lab exam, or very possibly even in a real-life scenario.
This video from our brand new Volume II lab video solutions will walk you through both the problem and quick solution to get you back into your UCCX, and able to re-link either the existing/should-work administrative user, or choose a new user for all future admin logins.
The Cisco Unified Communications feature called Mobile Connect (also familiarly referred to as Single Number Reach) is truly a great feature of Unified Communications Manager, and can provide us with many efficiencies both in being able to be reachable just about anywhere, and in being able to be easily identified when placing inbound calls from our mobile phones into the CUCM cluster to our colleagues. As admins, we know that if we wish to have our users place calls from their mobile phones inbound to their colleagues inside the CUCM cluster, that we need to match up all or at least part of their inbound calling party number (CLID) to their CUCM Remote Destination. But what happens when what the carrier is sending CLID digits inbound to our IOS voice gateways that differs significantly from our Remote Destinations in CUCM, especially if we have truly embraced Cisco’s push toward true Globalization in v7.0, v8.0 & v8.5?
Tags: callmanager, CCIE Voice, cisco voice, How to Pass the CCIE Voice Lab Exam, ip-phone, MGCP, mobile connect, PRI, telephony, unified communications manager, unified mobility, voice gateway, voip phone
I have been asked for many years now, “What is the best phone to use when studying for the CCIE Voice exam?”. And while this answer has changed over the years with the different blueprint requirements (with no doubt whatsoever it will change again come next blueprint), the answer for the past year and a half has been a tough one. You see, the actual CCIE Voice lab exam uses Cisco 7965G phones – which you certainly do not need to run out and buy, since all of the same features can be tested using a lesser model, say a 7961 or 2 hardware phone (only difference would be the background image – color and resolution). And certainly, without a doubt, using hardware phones –attached to an INE / GradedLabs Voice Rack using hardware EzVPN through a Cisco IOS router or Cisco ASA– is hands down, the absolute best way to study.
Just wanted to throw out a quick reminder to all of you involved day-to-day with Cisco Unified Communications in some fashion. Tomorrow I will host a free vSeminar on configuring and utilizing Active Directory as a source of LDAP user synchronization and authentication with the Cisco UC architecture servers.
- December 14, 2010 – 03:00 PM EST
- Instructor: Mark Snow, CCIE #14073
- Topic: LDAP Synchronization and Authentication in Unified Communications
If you still haven’t registered, you can do so right up until the webinar begins. To do so, simply click here and fill in your requested information at the bottom of the page.
In case you missed any previous vSeminars, be sure to check out the recent updates here.
Hope to see you tomorrow!
Tags: Active Directory, authentication, call-manager, CCIE Voice, CCIE Voice Bootcamp, cisco, cisco voice, communications manager, How to Pass the CCIE Voice Lab Exam, ip-phone, LDAP, Shared Success, Synchronization, telephony, unified communications, unified communications manager, voip phone
Hi all, after a lot of studying and dedication i passed the Voice lab yesterday on my second attempt!!!! I want to thank a lot to Mark Snow for coaching me during the 2 week bootcamp. He made me feel very confident that I could pass, while also answering all of my questions and always providing clear explanations of all the topics. I also would like to to say that his Deep Dives videos are the best and were a fundamental part of my study and success in passing. I fully recommend the Deep Dive modules and the 2 week bootcamp. Again, thank you a lot for all Mark!!!!
Eduardo Elizondo, CCIE Voice #27511
Congratulations Eduardo!! Share in Eduardo’s Success! Get all 17 current Deep Dive modules for FREE (a $1495 value) when you purchase any upcoming 10-Day CCIE Voice Bootcamp by using discount code 27511 at checkout! Be sure to act on this generous offer fast as it will only be available until November 26!!
Tags: call-manager, CCIE Voice, CCIE Voice Bootcamp, cisco voice, How to Pass the CCIE Voice Lab Exam, ip-phone, Shared Success, telephony, unified communications, unified communications manager, voip phone
I took the Voice lab exam last week and passed! I would like to send a BIG thank you to Mark Snow at INE for not only providing excellent training during the two weeks of intense bootcamp, but for taking the time to personally answer all of my questions and provide in-depth explanations in the areas where I was not feeling confident. Mark is an amazing instructor who cares about every student in the class. If you want to make the most of your studies and feel extremely confident before going for your CCIE Voice attempt, I highly recommend attending Internetwork Expert’s two week Voice bootcamp classes with Mark Snow!
Mark Holloway, CCIE Voice #27384
Congratulations Mark, CCIE Voice #27384!!
Share in Mark’s Success! Save 20% on the upcoming CCIE Voice 10-Day Bootcamp Nov. 29 – Dec. 10 2010 in London, UK when you use discount code 27384! You can also share in his success with 30% off all self-paced material for any track, just use discount code NOV30 at checkout!
INE is happy to announce that we now have all 21 Modules of our new CCIE Voice Deep Dive completed –115 hours of recorded class-on-demand style video (no breaks or dead-air in the recordings – that’s 115 hours of actual learning!)– completed and ready for your consumption!
As we mentioned in a previous post, The author and poet Maya Angelou said “Words mean more than what is set down on paper. It takes the human voice to infuse them with deeper meaning.”. Well that is certainly what we have attempted to do with the CCIE Voice Deep Dive self-paced Class on Demand series – that is to bring the human instructional voice element to infuse deeper meaning to what is already fantastic Cisco Documentation. Anyone that has set out and determined to undertake the task of studying for and ultimately passing any CCIE Lab exam, knows that at some point during your studies, the words on paper (Cisco Docs, RFCs, books) – while a absolute phenomenal source of information – can at times seem to loose their impact. Perhaps you have been studying too long, read one too many docs, have the time pressure of your family and friends waiting for you to return to be a part of their life, or perhaps you are just starting out on your adventure and don’t know where to begin. Whatever stage you are at or whatever the case may be, it is certainly helpful to have a tutor and mentor there beside you at times, assisting you in understanding what each complex technology’s documentation is trying to teach you, in possibly a deeper and more insightful way than you can manage on your own.
For each complex topic we have held (or will soon hold) an online class where we dive down deep and explore all the concepts, practical application, and troubleshooting associated with each technology topic. The general format for each Class-on-Demand Deep Dive module spends between 4-7 hours on the given topic for that day, and during that time follows this outlined training methodology:
- Collectively discuss and teach all concepts involved in the technology
- Whiteboard concepts to further deepen every participant’s understanding
- Define a specific set of tasks to be accomplished
- Demonstrate how the tasks and concepts are implemented and properly configured
- Test the configuration thoroughly
- Vary the configuration to understand how different permutations effect the outcome
- Debug and trace the working configuration to understand what should be seen
- Break the configuration and troubleshoot with debugs and traces to contrast from the working set
Before we go on with the 21 module outline, here are a few demos of this Deep Dive series:
Demo 1: Module 10 :: Dial Plan :: Globalization Prezi – Theory and Reasons :: Runtime 1 hr
Demo 2: Module 10 :: Dial Plan :: Inbound Calling Party Localization :: Runtime 30 mins
Demo 3: Module 12 :: CUBE :: Conforming to ITSP Reqs: SIP Header Conversions :: Runtime 51 mins
Demo 4: Module 13 :: Unified Mobility :: Mobile Connect Access Lists and Exclusivity :: Runtime 20 mins
Tags: call-manager, CCIE Voice, Cisco CCIE Lab, cisco voice, customer-focus, graded-labs, How to Pass the CCIE Voice Lab Exam, ip-phone, news, QoS, Quality of Service, rack rental, telephony, unified communications, unified communications manager, voice bootcamp, voip phone