Nov
26

Nothing is perfect in this world, and things like typos and missed solutions do happen in the workbooks. However, we're constantly working to improve the quality of our products. If you think you found an issue with a workbook and want to report it, then go to:

http://support.internetworkexpert.com

and click on the "Submit ticket" link. Select "Quality Management" department and fill in the form that follows. Attach screenshots and other information that you find necessary with the report. As soon as you submit the ticket, you will receive an automated e-mail notification, and may continue to follow the discussion thread using regular e-mail.

The best part is - we're going to launch a system of rewards for people that report valid issues (this is why the form asks for your membership account name). So in result, you're not just helping others, you win something!

Petr Lapukhov, 4xCCIE/CCDE
About Petr Lapukhov, 4xCCIE/CCDE

Petr Lapukhov has more than 12 years of experience working with Cisco Systems products. Not only is he the only person in the world to have earned four CCIEs (Routing & Switching, Security, Service Provider, and Voice) in just two years, he also passed every exam the first time. He shares his knowledge and experience with INE’s students through our various products and programs. Petr works with all of the technologies covered within his four CCIE tracks on a daily basis, staying current with any changes in the industry. He has also received his Cisco Certified Design Expert (CCDE) certification, joining a small group of distinguished individuals who have achieved this status. Petr is a contributor to INE’s blog and our INE IEOC Community Forum. You may contact Petr Lapukhov at petr@ine.com.

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