Hi everyone,

Further voice updates for IEWB-VO VOL1 have been released today, and will continue to be released this week. Two new reference guides have been posted covering in demand topics. The first guide is the Registering Remote SIP Softphones, which covers step by step instructions for registering a free SIP Phone on your local computer to our Voice rental racks. The addition of SIP phones to the new lab blueprint allows for a free and easy to setup testing environment. This guide is available through the Rack Access Info section in your members site.

The second reference guide is the beginning of a Voice Command Reference. This guide covers often used troubleshooting and verification commands, along with brief descriptions and sample output. The guide is developed to focus on the commands that are key to verifying and troubleshooting each technology used in the CCIE voice track. This guide will be continually updated with new commands as further lab sections are released.

In addition, new labs have been posted for the CUCM section. Call routing will be completed this week, in addition to the new Gateway/Gatekeepers section. Finally, additional in-depth explanations, troubleshooting and verification sections have been updated for both the CUCME and CUCM sections.

Happy studying, and check back soon for more updates soon!