Hi Everyone,

We are pleased to announce the release of new Voice Updates! Voice Volume II (Full Scale Labs) Lab I. This lab will be quickly followed by additional full scale labs. The first lab covers many of the new and highly requested topics for the new version 3 voice blueprint including Globalized Call Routing, and SIP Phones.

In addition, we have released new labs and sections for Volume I (Advanced Technology Labs, including Advanced CUCM, Unity, CUCCX, and QoS. Volume II lab 2 will be released tomorrow, in addition to the Presence section for Volume I. In the next week we will complete more Volume II labs which will cover all blueprint topics, and will finish both workbooks very soon. In addition to the workbook updates, we are in the process of recording the sections of the up-to-date Advanced Technologies Class-on-Demand, which should be available any time soon now.

Thanks and Happy Studying!

Petr Lapukhov, 4xCCIE/CCDE
About Petr Lapukhov, 4xCCIE/CCDE

Petr Lapukhov has more than 12 years of experience working with Cisco Systems products. Not only is he the only person in the world to have earned four CCIEs (Routing & Switching, Security, Service Provider, and Voice) in just two years, he also passed every exam the first time. He shares his knowledge and experience with INE’s students through our various products and programs. Petr works with all of the technologies covered within his four CCIE tracks on a daily basis, staying current with any changes in the industry. He has also received his Cisco Certified Design Expert (CCDE) certification, joining a small group of distinguished individuals who have achieved this status. Petr is a contributor to INE’s blog and our INE IEOC Community Forum. You may contact Petr Lapukhov at

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