This course will provide a detailed overview of the Cisco UC components, features and functions, along with the skills and knowledge necessary to identify various call signaling and media flows, and quality of service requirements of a converged network. If you are a collaboration, video, or network engineer interested in pursuing a CCNA Collaboration certification this is the course for you!

Topics covered include:
  • Network Infrastructure
  • Compute Platforms
  • UC Products & Services
  • UC Endpoints & Applications
  • Securing the UC Environment

Course takeaways:
  • Working knowledge of converged voice, video and data networks
  • Basic knowledge of Cisco IOS gateways
  • Basic knowledge of Cisco Unified Communications Manager


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Damon Watson
About Damon Watson

Damon Watson is an IT Pro with ten years of professional-level experience. This experience, plus his understanding and knowledge of multiple systems and architectures has helped him become proficient in both the design and implementation of business critical solutions, including voice, data and telecommunications. Damon is a self actualized professional and entrepreneur who loves to participate in all sorts of diverse projects and solve complex issues. Damon has 12 associate and professionals Cisco certifications including Cisco Certified Network Associate, Express Collaboration Systems Engineer Representative v2, and Cisco WebEx Solution Design and Implementation Representative.

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