Over the coming weeks I will be running a new series here on Troubleshooting Voice. I often have students in class that report to me that one of the most difficult parts of their CCIE Voice exam experience was having to deal with the inner workings of some of the protocols and how to read and decipher them accurately. I have also begun to see this more and more across the various mailing lists and forums, and so I decided it was time to start an entire series on these not-to-be-feared topics.... Read More
We are finished with our L2VPN beta testing, and are very happy to report that all 38 of our beta testers reported back not only no issues with connecting to us, but also an incredible experience overall with phones that appear directly connected to their rack switchports, and that behave and function exactly as they did when any of them have previously sat for the CCIE Voice lab exam. We are happy to announce that every one of our Voice racks now fully supports SIX Layer 2 VPN connections -... Read More
With so many requests for these classes, but also with so many telling us of their limited travel budgets, we made the decision to change our previously Seattle-based courses for CCNA Voice and CCNP Voice to online courses. They will still be packed with all of the same material to fully prepare you for all your exams. We have also reduced the price of the course to only $499, and once the course is over, you will have the ability to download this course at no additional charge. These will be... Read More
UPDATE: We Have a Winner! Congratulations to Fredy and Antonis for both answering the question correctly. Because we only had 2 answers to this contest (and it's the second time we've run it), and they were both correct, as well as both having gone above and beyond the requirements to answer the basic question/problem, but adding additional correct and excellent configurations and annotations -- we are awarding each of them the same prize! At a most basic level, the problem with my... Read More
Time for another INE Voice Trivia Contest. This week we will wait until Friday morning to choose a winner, giving you all a few days to come up with correct responses. Here is the problem that needs solving for this week's Voice Trivia Contest: Integration with an corporate LDAP has been properly setup and many users have been imported into the CUCM server, but now it has been requested that an LDAP Custom Filter be built in order to limit the imported users down to only a few. The base LDAP... Read More
We are very excited to announce that with the recent move of all of our Voice Deep Dives, we have now nearly completed the migration of all of our 'Voice' video-based content over to our new CDN (Content Delivery Network) video playlist format, with support for both streaming and/or downloading from a global server nearest you. In fact, of the 320 hour of unique 'Voice' video content that I've created, 320 of those hours are now available in our new CDN format. That's far more content than ALL... Read More
Updated with 18 Month Plan! Not only have I updated the post below quite a bit, but I have also now put together a spreadsheet that you are free to download and customize to your liking. It includes both a 12-month plan that closely resembles what is listed below, but it also includes an 18-month plan on the 2nd tab that can be used by those who simply cannot devote as much time as I propose in the below post. Simply change the start date and the rest will cascade. Use this spreadsheet to be... Read More
We're pleased to announce that our recently announced, highly anticipated CCNP Voice course is available for both streaming and download from our global CDN. Containing everything you need to take and pass the five latest Cisco CCNP Voice exams (642-427 TVOICE v8, 642-437 CVOICE v8, 642-447 CIPT1 v8, 642-457 CIPT2 v8, and 642-467 CAPPS v8), this new course consists of 130 videos totaling over 85 hours of hands down the best CCNP Voice training on the market today. As an All Access Pass... Read More
We're pleased to announce that our recently announced, highly anticipated CCNA Voice course is available for both streaming and download from our global CDN. Containing everything you need to take and pass the CCNA Voice exam (640-461 ICOMM v8), this new course consists of 124 videos totaling over 70 hours of hands down the best CCNA Voice training on the market today.  As an All Access Pass subscriber the online streaming version is included at no additional charge. You may also download it... Read More
CCIE Voice We’re pleased to announce that the latest version of our 5 Day Live Instructor-Led CCIE Voice Bootcamp, which was held just two months back is now available for both streaming and download from our global CDN. The CCIE Voice 5 Day Bootcamp is one of the final steps in preparing to take your CCIE Voice Lab exam. In the videos, I describe the technologies you need to know for taking the CCIE Voice lab during live classroom technology lectures and hands-on demonstrations. Watch as I... Read More

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