A number of people had indicated that they thought my CCNA-to-CCIE-in-a-Year program was a bit aggressive for those with both family and job life to consider, so I've revised the plan into an 18-month plan, and also added a downloadable XLS spreadsheet to assist you in your studies. Simply plug in your starting date, and the spreadsheet should keep you on task on a week-by-week basis. Here's the link to my previous blog post where you'll find the updated plan to download, as well as links to... Read More

I recently finished up recording a brand new CCNA Voice v8 online bootcamp, and it is available for both streaming and download. I also spent a number of hours today revising the extremely popular blog post outlining INE's "CCIE Voice in a Year" study plan. We are still taking enrollment for our brand new CCNP Voice v8 live online bootcamp, so be sure to register if you haven't already. Read More

Updated with 18 Month Plan! Not only have I updated the post below quite a bit, but I have also now put together a spreadsheet that you are free to download and customize to your liking. It includes both a 12-month plan that closely resembles what is listed below, but it also includes an 18-month plan on the 2nd tab that can be used by those who simply cannot devote as much time as I propose in the below post. Simply change the start date and the rest will cascade. Use this spreadsheet to be... Read More

We're pleased to announce that our recently announced, highly anticipated CCNP Voice course is available for both streaming and download from our global CDN. Containing everything you need to take and pass the five latest Cisco CCNP Voice exams (642-427 TVOICE v8, 642-437 CVOICE v8, 642-447 CIPT1 v8, 642-457 CIPT2 v8, and 642-467 CAPPS v8), this new course consists of 130 videos totaling over 85 hours of hands down the best CCNP Voice training on the market today. As an All Access Pass... Read More

We're pleased to announce that our recently announced, highly anticipated CCNA Voice course is available for both streaming and download from our global CDN. Containing everything you need to take and pass the CCNA Voice exam (640-461 ICOMM v8), this new course consists of 124 videos totaling over 70 hours of hands down the best CCNA Voice training on the market today.  As an All Access Pass subscriber the online streaming version is included at no additional charge. You may also download it... Read More

As continuing pioneers of so many firsts in the CCIE training space, we have noted before on this blog how we have been offering you for over 6 months now, the first and only 100% web-based remote control client that controls not only CUCM SIP & SCCP phones, but also that controls SRST & CME SIP & SCCP phones. And we give it to you at no additional cost to your rental - it's built-in to every rack for free (no need to install a messy Windows-only software client). And now, we are very excited... Read More

If you recall from a past article I wrote about "Which Phone Should I Use?” – A Comparison of Models, you may remember from the graphic that support for remotely controlling SIP & SCCP IP phones in CME or SRST was coming approximately around Feb 14. Well, I now have a new graphic to replace that old one (after the jump): Read More

Lab's 1 & 2 from INE's current CCIE Voice Volume II Workbook have been completely re-written from the ground-up, and have now been pushed to all subscribers in their INE Members area. Read More

The Cisco Unified Communications feature called Mobile Connect (also familiarly referred to as Single Number Reach) is truly a great feature of Unified Communications Manager, and can provide us with many efficiencies both in being able to be reachable just about anywhere, and in being able to be easily identified when placing inbound calls from our mobile phones into the CUCM cluster to our colleagues. As admins, we know that if we wish to have our users place calls from their mobile phones... Read More

I have been asked for many years now, "What is the best phone to use when studying for the CCIE Voice exam?". And while this answer has changed over the years with the different blueprint requirements (with no doubt whatsoever it will change again come next blueprint), the answer for the past year and a half has been a tough one. You see, the actual CCIE Voice lab exam uses Cisco 7965G phones - which you certainly do not need to run out and buy, since all of the same features can be tested... Read More