Mar
19
I just finished up 2 weeks of a really great CCNP Voice bootcamp, covering all 5 of the latest 8.0 version exams from Cisco (CVOICE, CIPT1, CIPT2, CAPPS, & TVOICE). All in all we ended up with 62 completely brand-new hours of informative video that we are sure you will be excited to watch when they are posted to our streaming and download sites here in probably just about a week. We went fairly in-depth on most every topic, one of them being MGCP during our TVOICE section of class. BTW, with... Read More
Jan
25
Over the coming weeks I will be running a new series here on Troubleshooting Voice. I often have students in class that report to me that one of the most difficult parts of their CCIE Voice exam experience was having to deal with the inner workings of some of the protocols and how to read and decipher them accurately. I have also begun to see this more and more across the various mailing lists and forums, and so I decided it was time to start an entire series on these not-to-be-feared topics.... Read More
Jan
27
The Cisco Unified Communications feature called Mobile Connect (also familiarly referred to as Single Number Reach) is truly a great feature of Unified Communications Manager, and can provide us with many efficiencies both in being able to be reachable just about anywhere, and in being able to be easily identified when placing inbound calls from our mobile phones into the CUCM cluster to our colleagues. As admins, we know that if we wish to have our users place calls from their mobile phones... Read More

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