Huge congratulations and thanks to Darrell Escola of the IEOC.COM online community for his tireless support of his fellow peers. INE has sent Darrell Escola a $50 Gift Card for Hey Darrell, buy something FUN!  :-)


Darrell obtained his CCIE R/S with INE and has continued to be a valuable member of the online community. Darrell used the following resources from INE:

Darrell is currently starting his own business in Central California. How exciting! The main focus will be Fire/Life-Safety inspection and documentation services for hospitals, but he will also be a Registered Partner with Cisco and Microsoft to facilitate IT/Network Consulting. Darrell is currently working on SMB certification to qualify as a Cisco Select Partner.

Since obtaining his CCIE-RS, he has obtained a California C-10 Electrical Contractor's License, and this week passed the C-16 Fire Protection Trade Exam!
Even with all of this going on, you will see Darrell often in the IEOC helping his fellow community members.

Look for more community member spotlights, community program enhancements, and, of course, more free gifts soon! If you have not signed up at the, be sure to check it out today!

Thanks again Darrell!


Below is the schedule for the remaining live sessions of the IEATC-VO class that will become the IEATC-VO Class-on-Demand.   Everyone should already have access to the first part of the IEATC-VO Class-on-Demand sessions in their classroom account (  The recordings for these new sessions will automatically show up in your account the next business day after the session.  The videos will also be available in downloadable format (Quicktime for high resolution and a 320x240 resolution for loading them onto a portable device (iPod, iPhone, etc).

To attend the live sessions login to your classroom server account and click on "My Calendar".  There you will see the sessions in your calendar along with the access information for the sessions.

Additionally we will be starting the new Voice CCIE 2.0 Open Lecture Series with the first session being Dec 9th.  If you have purchased the IEATC-VO CoD, live IEATC-VO class or the Voice CCIE Bootcamp prior to the end of this week you will automatically get the new Open Lecture Series.   As with the R&S Open Lecture Series the Voice Open Lecture Series sessions will run two or three times per week, three weeks a month, primarily covering various topics as they relate to the current Voice CCIE Lab (advanced IPCC scripting, CallManager 4.1(3) troubleshooting, Voice CCIE Lab strategy, etc).  In addition some sessions will cover topics that you could possibly see after the anticipated mid-2009 Voice CCIE Lab updates (CUCM 6.1, CUCM 7, MeetingPlace Express, VoIP Security, Video, etc) along with various real world VoIP topics and scenarios.   The recordings for these sessions will also be available if you are unable to attend the live sessions.

We will post an update on the written self-paced products this week along with an outline for the new Open Lecture Series sessions.

IEATC-VO Session Schedule:

Topic: Dial Plan - This session covers basic and advanced dial plan with CallManager 4.1(3) and CME 3.3.  Additional CallManager topics covered in this session are Time Periods, Time Schedules, Client Matter Codes (CMC) and Forced Authorization Codes (FAC).
Start Time: 11/19/2008 11:00 AM - PST
Duration: 04:00

Topic:  VPIM Networking – This session covers VPIM networking using Unity 4.0(5) and CUE 2.1.3.
Start Time: 11/22/2008 2:00 PM - PST
Duration: 02:00

Topic: Gatekeepers and Gateways - This session covers H.323 Gatekeepers & Gateways using IOS based routers 12.4(5b), CallManager 4.1(3) and CME 3.3.
Start Time: 11/24/2008 2:00 PM - PST
Duration: 03:00

Topic: High Available in CallManager 4.1(3) - This session covers SRST (Survivable Remote Site Telephony), AAR (Automatic Alternate Rerouting) and Call Survivability.
Start Time: 11/25/2008 2:00 PM - PST
Duration: 03:00

Topic: CallManager 4.1(3) Applications and Services - This session covers IPMA (shared and proxy mode), Attendant Console, Extension Mobility, Call Park, Meet-Me and Pickup Groups.
Start Time: 11/26/2008 2:00 PM - PST
Duration: 04:00

Topic: Unity 4.0(5) - This session covers integration with CallManager 4.1(3), Subscribers, Subscriber Templates, Class of Service (COS), Public Distribution Lists (PDL), Call Flow, Call Handlers and additional advanced topics. Note that VPIM is covered in a separate session.
Start Time: 12/01/2008 11:00 AM - PST
Duration: 04:00

Topic: Cisco IP Contact Center (IPCC) Express version 4.0(1) - This session covers integration with CallManager 4.1(3) and basic script customization. Advanced IPCC scripting is covered in CCIE 2.0 Open Lecture Series.
Start Time: 12/03/2008 11:00 AM - PST
Duration: 04:00

Topic: LAN and WAN QoS - This session covers LAN QoS as it relates to the Catalyst 6500 and 3550 along with WAN QoS in IOS 12.4(5b).
Start Time: 12/05/2008 11:00 AM - PST
Duration: 05:00

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