We recognize that there is new content in the new CCIE Collaboration blueprint. We also recognize that a change to the name of CCIE Voice is long overdue. Furthermore, we recognize that there is about an 80% overlap in content, and only about 20% worth of new material. To this end, we will not be requiring our CCIE Voice v3 customers to re-purchase any CCIE Voice track materials when follow Cisco in rebranding it to CCIE Collaboration.
What this means is that if you have purchased any CCIE Voice v3 product such as a workbook or video course download, you will get all of the upgrades to that product, even when we rebrand the title of our products to CCIE Collaboration to stay in keeping with Cisco's new title. This goes for bootcamps as well, if you paid for and sat one our CCIE Voice v3 bootcamps, you are welcome to come back and re-sit for one of our CCIE Collaboration bootcamps just the same - in keeping with our Bootcamp Reseat Policy.
INE is happy to announce that we now have all 21 Modules of our new CCIE Voice Deep Dive completed --115 hours of recorded class-on-demand style video (no breaks or dead-air in the recordings - that's 115 hours of actual learning!)-- completed and ready for your consumption!
As we mentioned in a previous post, The author and poet Maya Angelou said “Words mean more than what is set down on paper. It takes the human voice to infuse them with deeper meaning.”. Well that is certainly what we have attempted to do with the CCIE Voice Deep Dive self-paced Class on Demand series – that is to bring the human instructional voice element to infuse deeper meaning to what is already fantastic Cisco Documentation. Anyone that has set out and determined to undertake the task of studying for and ultimately passing any CCIE Lab exam, knows that at some point during your studies, the words on paper (Cisco Docs, RFCs, books) – while a absolute phenomenal source of information – can at times seem to loose their impact. Perhaps you have been studying too long, read one too many docs, have the time pressure of your family and friends waiting for you to return to be a part of their life, or perhaps you are just starting out on your adventure and don’t know where to begin. Whatever stage you are at or whatever the case may be, it is certainly helpful to have a tutor and mentor there beside you at times, assisting you in understanding what each complex technology’s documentation is trying to teach you, in possibly a deeper and more insightful way than you can manage on your own.
For each complex topic we have held (or will soon hold) an online class where we dive down deep and explore all the concepts, practical application, and troubleshooting associated with each technology topic. The general format for each Class-on-Demand Deep Dive module spends between 4-7 hours on the given topic for that day, and during that time follows this outlined training methodology:
Collectively discuss and teach all concepts involved in the technology
Whiteboard concepts to further deepen every participant’s understanding
Define a specific set of tasks to be accomplished
Demonstrate how the tasks and concepts are implemented and properly configured
Test the configuration thoroughly
Vary the configuration to understand how different permutations effect the outcome
Debug and trace the working configuration to understand what should be seen
Break the configuration and troubleshoot with debugs and traces to contrast from the working set
Before we go on with the 21 module outline, here are a few demos of this Deep Dive series:
A while back, Cisco began consolidating all of the CCIE lab equipment used by candidates when sitting to write their practical lab exam. Most of the lab hardware now resides in San Jose, California US, with only the Storage and Wireless awaiting movement. While most of the CCIE tracks' practical lab examinations are able to be completely self-contained inside a single rack, the pesky Voice exam remains an abnormality with the need for hardware IP phones at the testing site where the candidate may sit for the exam.
Having the IP phones in a completely separate location -- and therefore seemingly an entirely different L3 IP subnet -- would seem to present a major challenge for candidates attempting to test certain configuration tasks such as Multicast Music on Hold, many QoS mechanisms, SRST, and even smaller things such as CDP discovery and DHCP. So how is Cisco able to get away with having phones at a remote location (5000 miles or more in some instances), and yet still allow candidates to configure and then properly test what they critically need to?
Layer 2 Tunneling - that's how. It's the only way to make phones "look" via CDP like they are connected to the same switch that they students are configuring on their rack - even if this couldn't be further from the truth (pun intended). This also allows everything else to function and work as perfectly as if the phone actually were on the same physical L2 wire, but alas, they most certainly are not.
Now to do this, it requires a good investment in a good number of additional routers and switches to make it all work, since after all there are a number of physical L2 LANs per candidate rack, and many more than simply one rack, not only in San Jose, but also at each remote testing site.
INE is very happy to announce that -- in both a strong desire to provide the exact same environment as the real lab, and also our response to listening to student requests from bootcamps this year -- we have put forth the necessary investment in both capital and man-hours to setup the necessary infrastructure to allow every Voice class that we run to be identical to taking a seat in the actual CCIE Voice lab exam. When you take a seat in any one of INE's Voice classes, that your 2 CorpHQ 7961 IP phones, your 1 Branch1 7961 IP phone, and your 2 Branch2 7961 IP phones will both appear to their respective site L2 switches, and function, just as if they were directly connected to your rack. It's as if we are now transporting each Voice rack of equipment with us no matter where we travel. Oh - did I mention that? This will be the standard no matter where you sit an INE Voice class - London, Seattle, Chicago, RTP, and anywhere else that we may have an on-site class requested and put together (some possibilities at the moment are Dubai, Bangalore, and Sydney).
Of course we support you connecting your hardware IP phones to our rental racks if you have them, as well as have have a Cisco IOS router or ASA/PIX
It is also worth updating everyone that we have released a few more CCIE Voice Deep Dive modules (scroll to bottom of linked page for each module details), and next week we will be completing two additional modules (both on different forms of Mobility) to round out our complete section relating to the CUCM server. So currently we are up to modules 1-12 and we have over 70 hours of class-on-demand style training with extremely detailed walk-throughs of every configuration and debug/trace in CUCM. Once we finish up the last two modules on CUCM, we will be moving onto CME, and you can expect the same level of detail on absolutely every aspect of that platform as well!
Congratulations to Brett Saling (CCCIE #25890) for passing his CCIE Voice Lab Exam and for leaving us this positive feedback.
" More than impressed with the talent at INE and their contribution as trusted advisors to my success in achieving this certification. I had the opportunity to spend a week at the bootcamp in Reno and solidify the gaps in my knowledge before facing the actual lab. Being able to throw questions back at live bodies while in the midst of mock-lab tasks is priceless as those 'pesky' questions usually surface when studying and your phone-a-friends are out drinking.
Much thanks to Josh Finke for his time, insight and patience and for having the tenacity to take students under his wing and provide the necessary resources to strengthen their understanding of core technologies.
Cathartic experience for sure. Now time for a little break, a little make-up family time, then on to Security!"
Now we are giving you the chance to celebrate with Brett and get your CCIE Voice. All CCIE Voice products are 20% off including our v3.0 Training Program and our Essentials Training Package. This is an incredible savings. Find out more here.